Write to us and a person answers.

Tell us the email address your binder is under. You have no password, by design, so there is nothing for us to reset: we will send you a fresh link. If your invitation expired, ask for a new one here and it will be in your inbox in a moment.

Write from the address you bought with and tell us which closing. Our refunds and cancellation policy says what can be refunded and when.

Payments are processed by Dodo Payments, who are the merchant of record and the seller named on your receipt, so their support link works too. Either route reaches the same outcome.

You can delete your account and everything in it yourself, from the account screen inside your binder, without asking anybody. If you would rather we did it, or you want to know what we hold, write to us. Our privacy policy sets out what we keep and why.

Tell us what you were doing and what happened. A screenshot helps more than anything else. We would rather hear about a small thing early than find out from somebody who gave up.

CasaBinder is made by J3 Studio LLC. Payments are handled by Dodo Payments as merchant of record.